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BILLING AND COLLECTION TECHNICIAN (Open Continuous)
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- This position is part of the IBC HRD, Payroll Operations Division (POD), Debt Management Branch.
- The Debt Management Branch provides billing and collections activities associated with establishing and maintaining employee debt records, analyzing payroll records to determine debt validity and/or accuracy, performing debt collection activities, recording collections applicable to bill, reporting to client accounting offices, and communicating with client office personnel and debtors.
- More specifically, this requirement involves experience with data entry in an automated data processing sub-system which interfaces with a larger computer system; financial clerical duties (examples: verifying transaction amounts and resolving discrepancies in financial records); and answering phone calls or providing customer service in an office or retail setting.
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
- Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application.
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