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Bilingual Mortgage Customer Service Agent
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Full-time
- Areas of Interest: Mortgage Servicing
- The calls include inquires related to payment applications, principal curtailments, tax and insurance disbursements, escrow analysis, assumption, adjustable rate mortgages, payoff statements and other inquiries regarding current mortgage loans.
- The Mortgage Customer Service Agent is the primary point of contact for BOKF’s mortgage loan customers.
- The calls routed to Customer Service are inquiries related to payment applications, principal curtailments, tax and insurance disbursements, escrow analysis, assumption, adjustable rate mortgages, payoff statements, and all other inquiries regarding current mortgage loans.
- This requires working knowledge of all areas related to mortgage loan servicing.
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