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Bilingual Helpline Counselor / Care Consultant at Alzheimer's Association
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- You can make a difference as a Bilingual Care Consultant/ Helpline Counselor in our Contact Center.
- Contact Center Care Consultants provide guidance and support to individuals who reach out to the nationwide 24/7 Helpline.
- Handle high emotion, trauma and grief of callers with calmness and empathy, enabling them to assess the situation and take the next appropriate step(s)
- Master degree in social work, psychology, or counseling required, licensure (LSW,LCSW, LPC, LCPC) preferred
- Familiarity with healthcare industry, mental health, aging and disability services, or Alzheimer’s disease
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