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Bilingual Customer Service Representative
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- We offer additional in-house training and shadowing
- We provide one-on-one coaching and feedback to help develop your skill set
- BASIC PURPOSE: The Bilingual Contact Center Representative provides exceptional customer service, Roadside Service dispatch, and initiates sales to a wide range of clients.
- Assists customers, stores, and restaurant personnel by handling questions, complaints, and inquiries via inbound telephone calls, voicemail messages, e-mail messages, comment cards, U.S. mail, etc.
- Handles all gift card balance inquiries, general questions, and bulk gift card orders.
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