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Bilingual Case Manager - JOR
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Full-time
- The National Youth Advocate Program (NYAP) provides culturally appropriate, trauma-informed, comprehensive services to children in the care of the Office of Refugee Resettlement (ORR).
- The Case Manager I is responsible for the completion and submission of timely assessments and service plans, ensuring document uploads into ORR’s UC Portal and maintaining required comprehensive case files compliant with ORR Policy and NYAP’s CQI Team. The Case Manager I is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.
- Ensure case management assessments are completed within ORR’s allotted timeframes;
- Act as UC case POC for assigned Federal Field Specialist, Case Coordinator and Contract Field Specialist;
- Work to ensure children in care are provided a safe environment and safe and timely release from ORR care pursuant to ORR MAP Section 2; this may include completing online address searches, obtaining birth certificates to prove relationship, income verifications, background checks, and other actions to ensure proper vetting of the Sponsor, household members and adult caregivers;
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