Redirect Health

Benefit and Enrollment Specialist are responsible for responding with superior customer service skills to our members and assisting them with questions and navigating the complex healthcare world.. This team member works with Client Success Advocates(CSA) to establish success data points for each client.. Assisting Client Success Advocates during Open Enrollment Sessions as the 'Benefit and Enrollment' Expert.. May be needed to travel to offsite enrollment session to explain plan (translate) alongside the CSA. Helping the CSA team to ensure all Enrollment data is loaded into our Navigator system correctly so ensure best member enrollment experience

enrollment

Free Healthcare for you and your family, what does that mean? <ul><li>You should not have to worry about the burden of cost when it comes to healthcare for you and your family, we are here to remove that burden.</li><li>The average family will spend close to $20,000 a year before health insurance covers the rest of medical treatment</li><li>The cost of healthcare includes monthly premiums, deductibles, co-pays, co-insurance and out of pocket max </li><li>FREE Healthcare means you pay nothing on premiums, nothing for co-pays, nothing for deductibles, and nothing for out-of-pocket max when you join our team. This is for your entire family! This truly is a FREE healthcare benefit. </li><li>If removing the burden of healthcare for your family is important, and helping other people remove that burden is important, then join our team! </li></ul>Benefit and Enrollment Specialist are responsible for responding with superior customer service skills to our members and assisting them with questions and navigating the complex healthcare world. Initiates welcome emails / texts / calls, completes data entry, and works on creating provider relationships. This team member works with Client Success Advocates(CSA) to establish success data points for each client. Distributes educational materials and hosts sessions for clients to build the brand and rapport. You made a great choice looking into this role, now make the next right choice in joining a team excited to change the future of healthcare. LOCATION: Scottsdale, AZ TYPE: Full time Responsibilities <ul><li>Ability to Obsess and be an Expert on all Plans offered by Redirect Health</li><li>Ability to speak on those plans via phone, email, zoom, or in person</li><li>Assisting Client Success Advocates during Open Enrollment Sessions as the 'Benefit and Enrollment' Expert.</li><li>May be needed to travel to offsite enrollment session to explain plan (translate) alongside the CSA</li><li>May be needed to attend zoom session to explain plan (translate) alongside the CSA</li><li>Walk members through their enrollments, if needed</li><li>Helping the CSA team to ensure all Enrollment data is loaded into our Navigator system correctly so ensure best member enrollment experience</li><li>Sending Daily/Weekly/etc. data to CSA providing them with enrollment data as needed so they can communicate to clients</li><li>Ensuring Enrollment process is successful finish to end alongside CSA</li><li>Education</li><li>Enrollment</li><li>Activation </li></ul>Requirements <ul><li>1 year of experience in a customer service role with a heavy emphasis over the phone.</li><li>Proficiency in using Microsoft word, Excel and Outlook.</li><li>Happy and friendly disposition; highly self-motivated individual with the ability to be a great team player, reliable and strong oral and written communication skills. </li></ul>We are transparent in our pay for our Benefit and Enrollment Expert Role: <ul><li>Starts at $15.00 an Hour </li><li>Free Healthcare for you and your family! ($20,000 value) </li></ul>Are you ready to come have fun, apply now!

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