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Behavioral Health Rep I
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- Job DescriptionProvide support to on-site Behavioral Health providers, including all provider types.
- Essential Functions · Arrange language line interpretation services · Sort or dispense mail/faxes · Assist new patients with the registration process by sending VSC and following up on the day of appointment if they have not completed intake forms · Manage EHR and continuity of care lists · Manage provider schedules to optimize patient access, including scheduling, canceling, and rescheduling patients as needed.
- Management of waitlist for all Behavioral Health Services to fill open appointment slots.
- Process and follow up on Behavioral Health internal service orders, including psychological testing referrals and Integrated Behavioral Health (IBH).
- Process psychological testing prior authorizations to ensure insurance covers visits.
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