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Automotive Customer Service Representative
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$15 an hour
- The Automotive Customer Service Representative provides online customers with a professional sales experience that positively influences the customers purchasing decision.
- Receive inbound phone calls, emails, and chats through our Automotive E-commerce Portal
- Use appropriate resources to find solutions for basic to intermediate-level issues; consulting with the SME or Team Lead, as necessary to resolve concerns
- Assist in the formulation of problem-solving techniques for newly discovered issues
- Maintain exceptional product knowledge as it relates to program support
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