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Associate Store Manager
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Full-time
- To direct all activities required to achieve all business goals, including retail sales objectives, guest service, payroll, guest recovery, inventory management and merchandise presentation.
- Maintain all standards of store operations including visual presentation, security, inventory control, human resources, operational policies and procedures.
- Execute and Lead Guest Service Strategy: Train hourly associates on the guest service expectations and standards of Retail & Attractions.
- Facilitate Retail Associate training such as New Hire Orientation, Retail sales and service, and other skill building courses.
- Staff Management: Coach and develop staff to exceed individuals' and business goals; Develops staff to provide exceptional customer service by understanding customer needs and providing information on the Company and merchandise; Supervises floor coverage and activities, including opening and closing attraction or store as scheduled.
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