Colgate University

Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.. Indirectly oversee initiatives that leverage alumni/parent volunteer engagement (i.e. SophoMORE Connections, alumni-led exploration and industry programming.. Operations Statistics and Analysis Demonstrated mastery of social science research methodology to collect and interpret meaningful analyses of complex Career Services’ data.. Passion for the advantages of a liberal arts degree and the ability to communicate its value proposition with various constituents.. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters.

associate director of operations

Job Category Professional/Administrative Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Position Title Associate/Senior Associate Director of Operations and Assessment, Career Services Full Time/Part Time Full Time Division Dean of the College Department Career Services Hiring Wage/Salary Range Associate level: $80,000 - $90,000 Senior Associate level: $90,00 - $100,000 Determination When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. Benefits Current Benefits Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire. We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to: Health and Wellness: Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions. Paid Time Off: Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year’s and 3 floating holidays. Paid Family Leave: After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad. Continuing Education and Professional Development: Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee. Funding for work related courses to obtain an undergraduate or graduate degree related to your current position. After 7 years of service in an eligible position an employee’s eligible children may be awarded up to half of Colgate’s tuition to attend an accredited college, university or trade school of their choice. Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events. Department Statement This is an exciting time to join Career Services at Colgate. Under Colgate’s Third Century Plan, the team launched a four-year career development model. Now, more than 80% of students are engaged in intentional, developmental, and individualized journeys of self discovery and experiential education in partnership with the Career Services team, leading them to a meaningful post-graduate outcome. This leadership role offers an experienced colleague the opportunity to leverage an already strong program and to work with a talented team of colleagues to build onto this demonstrated success. As a member of this department’s senior leadership team, the associate director will be pivotal in shaping the future direction of this essential and high-profile campus department. This team’s efforts consistently result in more than 98% of first destinations respondents being employed, securing graduate school admission or a competitive fellowship within six months of graduation. The next associate director will demonstrate strong competency in assessment, operational management, interpersonal communications, and leadership. They will possess a clear strengths-based approach to their work and a track record of leveraging practices that positively address constituents’ historical inequities. Accountabilities Accountable for providing the primary vision and leadership related to departmental operations and student engagement assessment. Directly oversee the administration of Career Services’ internship grant and fellowship initiatives. Indirectly oversee initiatives that leverage alumni/parent volunteer engagement (i.e. SophoMORE Connections, alumni-led exploration and industry programming. Responsible for developing sophisticated strategies to identify, track, and assess student engagement for the Career Services team. Accountable for deploying predictive, causal, and correlational analyses to inform and sustain exemplary and effective Career Services’ programming and advising. Independently prepare analyses and reports to educate campus leadership and to demonstrate outcomes and opportunities. Responsible for assisting departmental colleagues in developing initiatives with clear learning outcomes. Serve as a primary system administrator for Career Services’ student data systems, independently troubleshooting system functionality in collaboration with external vendors. The associate director is responsible for the effective hiring, supervision, and performance management of all their direct and indirect reports – including professional staff and student interns. Provide timely performance evaluations, holding colleagues accountable, and create individualized plans for their development and professional growth. Responsible for ensuring fair and equitable decisions regarding employment (e.g.: hiring, promotion, termination). Regarding internship grant initiatives, the associate director is responsible for creating application processes, reviewing policies and procedures, facilitating candidate selection, and holding students accountable for following through on commitments. Responsible for recruiting, training, and managing selection committees of faculty, alumni, and professional staff involved in internship and grant selection. In consultation with AVP for Career Initiatives, responsibly steward endowed and current use funds alongside Advancement colleagues and in compliance with Federal and State laws. Independently oversee grant disbursement in compliance with Colgate policies. Responsible for overseeing the Career Services team’s creation, development, and execution of large-scale and small-scale alumni/parent-led career exploration and industry programming. Alongside their Career Services colleagues, engage a wide range of volunteers that represent the breadth of opportunities available for liberal arts students. Accountable for supporting front desk management and Benton Hall building management in partnership with the office manager. Create processes to ensure high levels of satisfaction with intake procedures. Working closely with the Office of Communications embedded professional, help articulate Career Services’ needs and ensure communications deliverables are aligned with departmental goals and strategies. Develop communications aimed at increasing students’ awareness of and engagement with Career Services’ resources and initiatives. Technical Competencies Name Operations Applied Thinking Description Demonstrated mastery to understand career development models and concepts sufficient to effectively establish and achieve goals for the operations team, aligned to Career Services goals. Name Operations Strategic Planning Description Demonstrated mastery of translating strategic goals into specific objectives. Demonstrated mastery to relay objectives to all Colgate constituents and ensure all objectives remain in line with broader, departmental and institutional strategic goals. Name Operations Statistics and Analysis Description Operations Statistics and Analysis Demonstrated mastery of social science research methodology to collect and interpret meaningful analyses of complex Career Services’ data. Demonstrated ability to create complex data sets and organize information for impactful analysis without supervision. Demonstrated expertise with key statistical methods and concepts such as statistical significance, data visualization, causality, etc. Name Operations Facilitation and Presentation Description Demonstrated mastery to independently and effectively present (oral and written) complex data analysis and implications to high-leverage (e.g. faculty, staff, key alumni and parent leaders) audiences both individually and in larger groups. Name Operations Event Management Description Demonstrated ability to direct and oversee the planning and execution of large scale initiatives. Demonstrated mastery of Colgate-specific policies and procedures relating to coordination and execution of large-scale initiatives. Name Operations Constituent Relations Description Demonstrated mastery to understand and navigate complex internal relationships and reporting structures. Demonstrated expertise and skill in building relationships across all University functions. Demonstrated mastery to build productive relationships with peers at other institutions sufficient to successfully network and benchmark. Demonstrated mastery to gain trust and build rapport with key constituents. Name Managerial Skills Description Demonstrated knowledge of Colgate managerial processes and requirements, to include: Demonstrated ability to fairly and accurately assess employee performance in accordance with university practices. Demonstrated understanding of federal and state regulations, as well as university policies and guidelines related to human resources sufficient to effectively select new employees, recommend pay actions, determine employment status and initiate or approve employee changes in status. Demonstrated ability to select, develop and retain high performing work teams, to include: Demonstrated skill in the development of employee skills, performance and behaviors. Demonstrated ability to effectively coach and communicate with employees on issues of pay, performance and development. Demonstrated ability to consistently identify, hire and retain high performing employees. Behavioral Competencies Name Personal Accountability for Results Description Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback. Name Effective Communication Description Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information. Name Problem Solving and Decision Making Description Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions. Name Change Management Description Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate. Name Leadership and Teamwork Description Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members. Name Creativity and Innovation Description Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives. Name Diversity and Inclusion Description Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community. Name Sustainability Description Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices. Requirements Professional Experience/ Qualifications Prior experience directly supervising colleagues and managing teams to produce high quality work Data assessment experience and a demonstrated ability to synthesize and analyze quantitative and qualitative data. Proficiency in Excel is required. Two or more years of project or event management experience. Ability to concurrently manage multiple projects independently. Excellent written and oral communication skills; strong organizational and analytical skills, and the ability to set priorities and take initiative. A demonstrated ability for building relationships with internal and external stakeholders. Passion for the advantages of a liberal arts degree and the ability to communicate its value proposition with various constituents. Capable of working collegially with a diverse group of parents, alumni, employers, faculty, staff and students within a university setting. Preferred Qualifications Prior student affairs and/or advising, career services, or recruitment experience. Prior volunteer management experience, especially with a traditional college-aged student population. CRM technology experience is helpful. Education Must have a minimum of a Bachelor’s degree. A Master’s degree preferred. Other Information Posting Detail Information Requisition Number 2024S058Posting Temporary No Work Schedule Job Open Date 07/09/2024 Job Close Date Open Until Filled No Special Instructions Summary EEO Statement It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply. Clery Act CAMPUS CRIME REPORTING AND STATISTICS The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.

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