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Associate Patient Care Coordinator
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- The Associate Patient Care Coordinator (Assc PCC) is responsible for providing general functions that include patient telephonic outreach and greeting with the purpose of scheduling, patient registration and consent, insurance verification, and scheduling of diagnostic and follow-up appointments to support the goals of the Practice Support Unit (PSU).
- A primary focus of this position is to schedule patients with PSU providers for a comprehensive annual screening visit.
- Patient telephonic outreach to schedule patients for PSU health events to provide annual screenings of quality measures.
- Timely notification and reminder calls for upcoming appointments to include location of event and landmarks for easy identification of PSU facility.
- Required to use telephonic software for all outreach calls made and answer and assist inbound calls received from patients who have been asked to call back.
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