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Associate Operations Engineer - 2nd Shift
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- Second Shift Hours: 3PM TO Midnight CT
- This role will also give you the opportunity to get hands on with the latest infrastructure and cloud technologies, including Unified Communications, LAN/WAN, Cloud, security, wireless, and more.
- The Burwood Managed Services (BMS) Operations Team is constantly raising the bar for great customer support and service, and we pride ourselves in hiring people who share the same passion for outstanding customer service.
- Working directly with customers to resolve issues relating to most common infrastructure technologies, including Network (WAN, LAN, Wireless), Unified Communications (UC) suite, Microsoft, Citrix, etc.
- Writing knowledge base and runbook articles for the BMS Operations team and our customers
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