Blue Nile

We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry.. Blue Nile is looking for a passionate and talented Assistant Showroom Manager who will help lead a team of Luxury Sales Consultants at our retail showroom in Roosevelt Field in Garden City, NY. The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases.. The Assistant Showroom Manager supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures.. An Assistant Showroom Manager at Blue Nile is outgoing, passionate, helps others, and driven for results.. Demonstrate industry leading selling and service behaviors to build strong customer loyalty and relationship to Blue Nile in support of our initiative to become their jeweler for life

assistant showroom manager

At Blue Nile, we believe that love deserves better.  We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry.  From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.  
 
Blue Nile is looking for a passionate and talented Assistant Showroom Manager who will help lead a team of Luxury Sales Consultants at our retail showroom in Roosevelt Field in Garden City, NY.  The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases. The Assistant Showroom Manager supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures. Ideal candidates will possess sales experience with the ability to empower, motivate and inspire each team member to provide world class customer service and maximize sales. An Assistant Showroom Manager at Blue Nile is outgoing, passionate, helps others, and driven for results. 
 
Responsibilities: 
 
Demonstrate industry leading selling and service behaviors to build strong customer loyalty and relationship to Blue Nile in support of our initiative to become their jeweler for life 
 
 Self-motivated and able to lead others 
 
 Demonstrates strong leadership skills and committed to giving ongoing coaching and redirection to maintain adherence to expectations 
 
 Personally achieve individual sales and client activity goals 
 
 Takes lead on customer escalations 
 
 Finds ways to resolve, and partner, with the manager on difficult situations 
 
 Ability to follow company directions and adapt to new initiatives 
 
 Team player and committed to maintaining our professional and friendly environment with team members and clients 
 
 Special process expert 
 
 Aware of current trends in jewelry and the competition 
 
 Maintains store standards and protects the brand 
 
 Manage daily, weekly, monthly KPIs and team progress to plan 
 
Requirements 
 
3+ years of customer service/sales background 
 
 Jewelry experience is not required, but preferred 
 
 Prior management experience in retail 
 
 Proven track record of increasing personal sales volume 
 
 Effective communication skills both written and verbal 
 
 Embraces technology and implements new systems seamlessly 
 
 Strong sense of urgency and bias for action 
 
 Ability to make decisions quickly and accurately 
 
 Proficient in Microsoft Office 
 
 Effective time management 
 
 Willingness to learn 
 
 Strong collaborative and interpersonal skills 
 
 Passion for training sand learning and executing against timelines and goals. 
 
 Demonstrates the ability to build and maintain strong client relationships with tangible metrics 
 
Benefits 
 
The hourly pay range for this job is $25.90 - $37.55. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.

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