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Assistant Services Manager
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Full-time
- GENERAL SUMMARY & SCOPEThe Assistant Services Manager (ASM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services.
- The ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon.
- This position requires a drive for results, a passion for the beauty industry, exceptional guest service, the ability to lead and influence and the aptitude to learn and teach service technique and product knowledge.
- PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)The ASM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):PerformancePerform salon hair services, make up applications, skincare analysis, and product demonstrations with guests.
- Promote a culture of accountability to meet or exceed the store’s goals related to service and merchandise sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
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