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Assistant Manager: Customer Experience
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Full-time
- For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter.
- From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else.
- In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
- Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
- Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving, sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
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