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Assistant General Manager
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- The Assistant General Manager will oversee the entire store showroom and reception team.
- Maintain an ultimate customer experience environment by leading and coaching teams to company service standards Oversee the daily operations of the store to ensure regulatory compliance and Trulieve’s policies and procedures.
- Partner with the General Manager to provide coaching, training and development to the showroom team that is focused on company/service standards and accountability to meeting team specific objectives Monitor Dispensary Associate interactions with customer, and ensuring proper verbiage is being used.
- Monitor queues in Waitly to ensure timely processing and identify opportunities by communicating with the team on issues, concerns, and updates Maintain knowledge of loss prevention policies and procedures Maintain strictest confidentiality in compliance with HIPAA guidelines Maintain good working relationships with other store operating areas as needed.
- Must be computer literate Must possess the mental and physical capacities necessary to perform the job duties Must possess a valid driver’s license and a clear driving record Must be able to pass a comprehensive background record check and drug screening ADDITIONAL MINIMUM QUALIFICATIONS Must be able to move intermittently throughout the workday.
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