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Assistant General Manager
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Full-time
- At Great Wolf, the Assistant General Manager assists the General Manager in driving operational excellence throughout all functions, outlets, and attractions of the lodge.
- Oversees Guest Services, Housekeeping, Food & Beverage, Aquatics, Cub Club and Retail Departments
- Meets financial objective by yield management; forecasting requirements; assists in preparing an annual budget; reviews scheduling expenditures; analyzes variances; initiates corrective actions
- Maintains customer confidence by maintaining service levels; garnering "repeat" visits; making the resort a "family tradition"
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
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