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Assistant Front Office Manager
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- Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.
- The overall objective and purpose of the Assistant Front Office Manager are to support the Front Office Manager by leading the team in executing guest service-related responsibilities in order to create an exceptional experience for our guests.
- Oversee the operations of the Front Office department, ensuring the implementation and execution of KQA and BSA standards.
- Provide hands-on training and continuous coaching to subordinates, supervising and directing the execution of service-related tasks to ensure the efficient and professional operation of the Front Office.
- Foster Grand Performer commitment to providing intuitive service and model desired service behaviors in all interactions with Guests and Grand Performers.
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