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Assistant Customer Care Manager
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Full-time
- How would you like to be a part of team that has been providing the American Dream of homeownership to families for more than 60 years?
- Responsible for obtaining technical expertise in new home construction to establish a solid foundation and understanding of the basic aspects of construction warranty and customer service.
- Assists more senior Customer Care Managers and/or direct supervisor in performing their duties and responsibilities.
- Complete Division and/or Customer Care orientation, onboarding and training programs (e.g., construction knowledge, job site rules, safety, warranty, SWPPP)
- Develop literacy in construction warranty, root cause analysis, construction and technical language, construction materials, and Pulte Construction Standards
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