Mueller Inc

Responsible for recruiting, training, and advising construction contractors engaged in the installation of metal buildings, metal roofing and all other products manufactured and/or sold by Mueller.. Monitor and contribute to the quality control program and resolve manufacturing errors, material quality, warranty claims, and shipping damage.. Manage and oversee the sales training program including pre-fab building erection, roof installation, roof, and trim quote tools.. Company vehicle provided.. Dual Medical/Rx Plan Options - Base Plan: 100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contribution.

representative

OverviewResponsible for recruiting, training, and advising construction contractors engaged in the installation of metal buildings, metal roofing and all other products manufactured and/or sold by Mueller. Duties include monitoring jobs in progress for timeliness and customer satisfaction. This position will also have responsibility for performing job site measurements/estimates, assisting with installation challenges, and resolving customer complaints including warranty issues.This is a remote position responsible for the Eastern region covering parts of Louisiana, Arkansas, Tennessee, and Mississippi.Responsibilities<ul><li>Monitor and oversee the contractor selection, qualification, training, and referral program including the customer site visit, inspection and issue resolution.</li><li>Monitor and oversee the end user/customer support program for all products including installation techniques, design manuals, and technical assistance. Assist in the development, application testing, and construction methods of new products.</li><li>Oversee and improve department productivity through employee development.</li><li>Monitor and contribute to the quality control program and resolve manufacturing errors, material quality, warranty claims, and shipping damage.</li><li>Manage and oversee the sales training program including pre-fab building erection, roof installation, roof, and trim quote tools.</li></ul>Qualifications<ul><li>Minimum of five (5) years experience as a contractor in the building or housing industry. Experience with construction methods required.</li><li>High School Diploma or GED required.</li><li>Ability to interpret blueprints and roofing plans.</li><li>Strong customer service and interpersonal communication skills. Ability to professionally resolve problems, issues and concerns.</li><li>Detail orientation and organizational skills.</li><li>Sufficient personal computer and business software application use capabilities required.</li><li>A combination of education and experience may be qualifying.</li><li>This job is 100% remote based, must be able to travel regularly throughout the assigned region.</li></ul>Compensation & Benefits<ul><li>Hire-in salary is $74,200. Company vehicle provided. Annual bonus opportunity of 0 - 15%.</li><li>Generous employer paid benefits valued at $10 an hour. <ul><li>Dual Medical/Rx Plan Options - Base Plan: 100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contribution. Buy-Up Plan: nominal payroll contribution for the employee, children and spouse</li><li>Life Insurance and Accidental Death & Dismemberment Insurance Plan </li><li>Long-Term Disability Insurance Plan</li><li>401(k) Retirement Plan </li><li>Generous Paid Time Off Benefits</li><li>Holidays </li><li>Occupational Illness & Injury </li><li>Employee Assistance Program (EAP)</li><li>Voluntary Dental Insurance </li></ul></li></ul>

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