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Area Director of Catering And Conference Services
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- Additionally, this role is responsible for the successful servicing and execution of all groups turned-over by the group sales team, as assigned by the Area Director of Catering and Conference Manager.
- Have a comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering
- Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction
- Fields numerous inquiry calls and walk-ins, providing information and availability of facilities
- Participate with the chef, outlet managers, and sales director in the creation of attractive and merchandising menus designed to attract a predetermined customer market
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