NGK Ceramics USA, Inc

Oracle PL/SQL data interface development and database administration experience. Programming experience using MS Visual Studio and/ or any of the modern programming languages.. Visual Basic experience and Python Experience. Enterprise Middleware (ETL) data interface tools. Report writing skills using Microsoft SSRS, Crystal Reports, and/or Tableau

it department

JOB TITLE: Application Programming Analyst JOB GRADE: EX07 FLSA STATUS: Exempt DEPARTMENT NAME: Admin / IT DEPARTMENT NUMBER: 100 REPORTS TO: IT Dept. Manager ____________________________________________________________________________________ I. POSITION SUMMARY (This section is intended to describe a general summary of the job and is not intended to be all-inclusive. NGK Ceramics reserves the right to expand the general summary as job demands evolve and to include other duties as assigned): <ul><li> Provides application technical support or software development services typically in defined projects. Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs, documents, implements and maintains software applications. Analyzes requirements, and maintains, tests and integrates application components.</li><li> Ensures that system modifications and improvements are successfully implemented. This job may require independent judgment and innovative solutions to fix the immediate problem and to prevent recurrences. </li></ul>II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): <ul><li> Receive and log requests for support from help desk, other service delivery staff and/or users; investigate problems and other requests for support and determines appropriate actions to take.</li><li> Prioritizes requests in accordance with agreed criteria. Monitor progress of requests for support and ensure users and other interested parties are kept informed.</li><li> Provide correct responses to requests for support by means of for example: making modifications to system parameters, developing work-arounds or site specific enhancements, reconfiguring systems, changing operating procedures, training users or operations staff, producing additional documentation, or escalating requests to software suppliers</li><li> Monitor application systems for which responsible by regular scrutiny of reports from the applications software or customized automation. Note problems and identify performance trends. Where approved, take corrective action to improve performance and to avoid problems.</li><li> Liaise with software suppliers on the development of system enhancements to overcome known problems or further fulfill user requirements.</li><li> Facilitates continuous improvement to system availability and performance by proposing and implementing short term improvements and longer term fixes</li><li> Plans and implements systems upgrades and enhancements which improve performance with a minimum disruption to users</li><li> Contributes high-level expertise to IT projects and ensures that new systems can be operated and maintained before they go live</li><li> Undertakes complex scripting or coding to correct problems and improve system performance</li><li> Provides 24/7 support to ensure continuous service delivery for the company’s IT systems</li><li> Writes and documents operational procedures that explain how to solve specific issues and to capture good practice</li><li> Completes required documentation in accordance with departmental and ITIL standards to enable systems to be supported, maintained and effectively utilized </li></ul>III. SUPERVISORY RESPONSIBILITIES (This section is to describe the job’s reporting relationships and any responsibility for direct reports in a supervisory capacity, a working team leader or otherwise.): <ul><li> The Application Programming Analyst has no supervisory responsibilities. </li></ul>IV. REQUIRED COMPETENCIES (This section is to describe the preferred job competencies required to successfully perform the job requirements. It is not intended to be an all-inclusive list and additional competencies may be required and desired in preparation for job advancement): <ul><li> Quality Focus: monitors own work to ensure quality; demonstrates accuracy and thoroughness.</li><li> Gathering and analyzing information: collects and researches data; synthesizes complex information; designs work flows and procedures.</li><li> Creating and developing ideas: displays original thinking and creativity; develops innovative approaches and ideas.</li><li> Planning and organizing: prioritizes and plans work activities; sets goals and objectives.</li><li> Decision making: exhibits sound and accurate judgment; supports and explains reasoning for decisions; makes timely decisions.</li><li> Communication: speaks clearly and persuasively; listens and gets clarification; writes clearly and informatively; presents numerical data effectively.</li><li> REQUIRED AND PREFERRED QUALIFICATIONS (This section is to list required qualifications to successfully perform job duties along with certain preferred qualifications sought after in the employee selection process and/or for developmental purposes):</li><li> Education and/or Experience </li></ul>Required <ul><li> Bachelor’s or Associates degree from a two- or four-year college or university. Technical Certifications and experience may be considered in lieu of degree.</li><li> Application development, implementation, maintenance, and support experience.</li><li> Oracle PL/SQL data interface development and database administration experience</li><li> Programming experience using MS Visual Studio and/ or any of the modern programming languages.</li><li> MS SQL experience, including writing complex queries and data interfaces</li><li> Strong report writing skills using any industry standard enterprise data / BI reporting tool</li><li> Ability to travel internationally</li><li> Available to provide 24x7 on-call support </li></ul>Preferred <ul><li> Experience working in a manufacturing environment</li><li> Visual Basic experience and Python Experience</li><li> AS/400 DB2 experience</li><li> LINUX experience</li><li> Enterprise Middleware (ETL) data interface tools</li><li> Report writing skills using Microsoft SSRS, Crystal Reports, and/or Tableau</li><li> Language Skills </li></ul>Required <ul><li> Ability to read, analyze and interpret general business periodicals, professional journals, or technical procedures</li><li> Ability to write reports, business correspondence, and procedure manuals</li><li> Ability to effectively present information and respond to questions from groups of managers.</li><li> Mathematical Skills</li><li> Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations</li><li> Reasoning Ability</li><li> Ability to apply principles of logical or scientific thinking to a wide range of practical problems</li><li> Ability to deal with a variety of abstract and concrete variables</li><li> Computer and Technical Skills</li><li> In-depth and up to date knowledge of a core operating system – Windows and LINUX.</li><li> Understanding of the latest developments in the core operating system and related technologies.</li><li> Solid grounding in IT systems, including an understanding of IT theory and principles.</li><li> ITIL foundation qualified </li></ul>VI. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): <ul><li> While performing the duties of this job, the employee is regularly required to sit; and talk or hear.</li><li> The employee is occasionally required to stand; reach with hands and arms; and use hands to finger, handle, or feel.</li><li> The employee must occasionally lift and/or move up to 25 pounds. </li></ul>VII. WORK ENVIRONMENT (The work environment characteristics described here are representative of those an employee encounters under normal circumstances while performing the essential functions of the job): <ul><li> While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.</li><li> The noise level in the work environment is usually moderate. </li></ul>VIII. SAFETY REQUIREMENTS/PPE (This section is to communicate specific safety requirement(s) and any required Personal Protective Equipment (PPE) while performing the job duties under normal circumstances. NGK reserves the right to require additional safety measures as appropriate to comply with current regulations and/or to ensure the safety of NGK employees): <ul><li> PPE is not normally required while performing the duties of this job. </li></ul>IX. EMPLOYMENT DISCLAIMER: <ul><li> This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.</li></ul>

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