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Analytics Director, Customer Experience
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$115,000 - $150,000
- We are seeking a seasoned, delivery-oriented Data Science Leader who is visionary in the field of Data Science and Analytics to be an integral part of our Customer Experience (CX) team.
- Ideal candidates should possess an entrepreneurial spirit and a passion for implementing data science solutions for a diverse range of clients including, but not limited to, big tech, finance, retail, and consumer goods sectors.
- The primary responsibilities of this player/coach role include client delivery and providing support to the SVP of Experience Analytics and Innovation.
- Support the SVP Experience Analytics and Innovation in the following areas: Scoping solutions that meet client objectives, timelines, and budget by making recommendations on approach and staffing.
- Managing the design, development, and deployment of machine learning and other advanced analytics solutions in the context of our CX/EX Clients.
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