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Analyst, Network Operations
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Full-time
- Network Operations provides 24x7 support for the organization’s global production network infrastructure by performing proactive routines that ensure service impacts are avoided.
- Incident Management - Proactive checkouts and monitoring to avoid service outages or limit their impact.
- Problem Management - Solutions for Incident Management from Case Study evaluations.
- This includes development of the related root cause flow charts and troubleshooting procedures that streamline the time required to isolate faults and restore service.
- This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it’s dependencies, and the staff is capable of performing established recovery procedures.
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