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Agent I - Front Desk
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Full-time
- Under the direction of the Front Desk Manager / Shift Manager, the incumbent is responsible for all functions concerning the arrival, departure, and hotel services of hotel guests.
- Maintain thorough knowledge of property and local attractions to best advise guests, as well as distributing reading material for guests.
- Communicate with Customer Care for future reservations via telephone calls.
- Assist with booking guest reservations that are walk-ins.
- Provide alternative options to guests if their requests cannot be satisfied.
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