California State University

This position supports student success by providing procedural knowledge, direction and support to Cal Poly students in matters pertaining to the Department and University.. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment.. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world.. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

administrative support assistant

Job no: 538183
Work type: Staff
Location: San Luis Obispo
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Position Description




Job Summary
Under the direction of the Kinesiology & Public Health Department Chair, this position provides administrative support for the KPH department in regards to handling student-related issues, and providing general administrative support for the faculty, Department Chair, and staff. It is essential that the incumbent provides a welcoming and helpful environment for those visiting the Department Office, as this position has primary responsibility for answering phones and assisting department visitors. This position supports student success by providing procedural knowledge, direction and support to Cal Poly students in matters pertaining to the Department and University. The full range of work activities include, but are not limited to: processing mail, maintaining files and records, scheduling and arranging appointments, providing budget support, processing of documents and records, gathering data, preparing standard reports, and interacting with and solving problems for department visitors and staff. Incumbent may also provide work coordination and/or lead work direction to student assistants.


Department Summary
The Kinesiology and Public Health (KPH) Department is a major academic unit within the Bailey College of Science and Mathematics. There are approximately 500 undergraduate students in undergraduate programs leading to BS in Kinesiology, a BS in Public Health, and a minor in Exercise and Sport Studies, 14 full time faculty, 3 full time lecturers, 25 part time faculty, and 5 support staff. The mission of the KPH Department is to promote physical activity and health for all through excellence in teaching, research and service. The KPH faculty hold several multi-million-dollar research grants funded by federal, state and philanthropic sources. Ongoing projects include several long-term human-subjects research studies involving hundreds of community participants, dozens of local community contracts and partners, and several national and international partners. The Center for Health Research (CHR) is a University Center housed within KPH. There are approximately 30 staff positions funded by external research grants including researchers, faculty investigators, research staff, project coordinators, database managers, phlebotomists, student research fellows, medical consultants and a translator. In addition, there are 30-40 undergraduate students conducting research each quarter.


Key Qualifications
Communicate clearly and efficiently by telephone, in person, and by e-mail.
Ability to work and maintain a professional and welcoming demeanor in an environment of constant deadlines and interruptions from phone calls or office visitors. Exercise a positive, friendly, and professional customer service approach at all times.
Use independent judgment to determine the priority of incoming work and balance responsibilities accordingly.
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere. Maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations and to respond appropriately to conflicts and problems.
Working knowledge of standard office software packages, email, and electronic calendaring systems. Ability to independently learn and use various applications such as, Microsoft Office Suite, Google Docs, Canva, Drupal, One Drive, PeopleSoft, PolyData Dashboard, Office365, Cal Poly Portal, and Microsoft Office. Ability to instruct faculty and students in the use of these applications. Ability to adapt and learn with changing technology.
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation.
Ability to interpret, communicate and apply policies and procedures.
Demonstrated ability to maintain a high degree of confidentiality and professionalism.
Excellent organizational and time management skills. Ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.




Education and Experience
High school diploma or its equivalent. Type 45 wpm. Three years of general office support experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.)




Salary and Benefits
Anticipated Hiring Range: $42,060 - $50,558 annually


Classification Range: $42,060 - $61,908 annually
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.




Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.


Diversity Statement
At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer.



Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.


Advertised: Apr 11 2024 Pacific Daylight Time
Applications close:

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