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Admin / Clerical
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Full-time
- This includes responding to requests, resolving customer issues, and forwarding clearly documented information to appropriate staff when further action is required.
- This position is also responsible for intake and will work as the court liaison.
- Responds to walk-in and telephone inquiries, assesses situation, and provides accurate information to the customer.
- Obtains assistance from the assigned Case Specialist or Supervisor as appropriate and in accordance with established policies and procedures.
- Responds to requests for applications for child support services by establishing appointments, sending out application packets, and advising customers of information needed to facilitate services.
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