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Account Manager - Employee Benefits
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- This is a dedicated Client Management role, to assist our client’s HR/Benefits department in the administration of group Life, Disability, Voluntary, and/or Absence contracts with The Standard.
- Manages the escalation of resulting appeals and issues and consulting with the manager and/or NAC.
- Independently administers claim processes, handles coordination of death claims, and assists employees in filing for claims.
- Ability to plan and organize own work to meet changing priorities and diverse customer needs; analyze problems, interpret and apply benefit contract provisions to varied, complex situations; make sound independent judgments; conduct a variety of research using the Internet and/or mainframe computer systems.
- Working knowledge of Microsoft Word, Excel and Outlook, experience in HRIS systems also preferred.
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