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Account Manager
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Full-time
- Must have ACT-235 or ability to attain one within 90 days of hire.
- The AM will also familiarize themselves with every site assigned and act as a quality assurance representative, scheduling manager, and empower their teams to provide consistency and contingency in account performance.
- Oversees performance and conduct of OIC’s and front-line staff while working in tandem with the Security Operations Command Center (SOC) with schedule sustainment and compliance.
- Hold and attend bi-weekly coaching sessions with OIC’s.
- Covering expectations and agreements and setting agendas for town hall discussions.
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