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Account Management Analyst - Brazil
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Full-time
- Primary Responsibilities: The function has as objective to provide support to commercial area and our clients, managing the account on operational tasks requests, client data maintenance and client support.
- Ability to provide customer service over the phone, in person, and through Online Chat.
- Knowledge on the ATM, and Debit Card process.
- Ability to process all services request in a timely fashion matter, including but not limited to callbacks, wire transfers, ACH and Bill payment setups, Check Payments Request, Credit Disbursement, Clients/Account maintenance, investigations, Reference Letters, and Credit Card Payments.
- TDs requests and ACATs preparation.
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