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2nd Shift - Front Desk Agent
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Full-time
- Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating, or air conditioning, etc.
- Summon guest service personnel for assistance to escort guests to their rooms as appropriate.
- Provide safety deposit boxes for guest by escorting them to the vault room, assisting the customer in opening the deposit box lock.
- Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
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