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Work from Home Customer Advocate
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- 16.00-16.50 per hour | Atlanta, GA, USA | Hourly | Full TimeDisabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division.
- I n an advocate role, you will assist 50 -70 individuals daily with all aspects pertaining to PCP, medications, transportation to appointments, and any other questions about their benefits.
- This position is full-time, Monday through Friday (40 hours/week) Employees are required to have flexibility to work one of our 8-hour shift schedules during normal business hours of 8am-8pm EST.Position Summary:The successful candidate will utilize various web-based platforms as you actively listen to customers (policyholders, agents, claimants, employees) to gain an understanding of their needs, clarify information, and offer solutions.
- Initial orientation is extensive and will occur during the hours of 8 AM - 4:30 PM EST, Monday through Friday for the first 7 weeks.
- Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits, and choose a quality care provider.
Expired 13 days agoInactive Job
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