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WFM Manager, CMM Shared Services
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- The Manager will have the responsibility to ensure the group achieves performance goals, meets all project timelines and embodies the McKesson/CoverMyMeds principles of iCARE and iLEAD.
- 5+ years of experience working with different WFM platforms (IEX, eWFM, Verint etc.)
- Understanding of all WFM core concepts inclusive of but not limited to Forecasting, Scheduling, Real Time
- 5+ years of experience working with different ACD technology (Five9, Avaya, Aspect, etc.)
- At CoverMyMeds, we care about the well-being of the patients and communities we serve, and that starts with caring for our people.
Expired 15 days agoInactive Job
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