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Service Desk Manager
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$80,226 - $133,973 a year
Full-time
- Clearance Level Top Secret/SCI Category Help Desk Location Colorado Springs, Colorado Onsite Workplace Requisition Type: Pipeline Your Impact Own your opportunity to work with the largest government agency in the nation.
- Job Description Help Desk Manager Help Desk Manager: Seize your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions in Colorado Springs, CO. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
- General Dynamics Information Technology, a world leader in Defense IT Systems Integration and Services is seeking a Service Desk Manager ensure outstanding customer satisfaction by maintaining strong working relationships with customers.
- Required Experience: A solid enterprise IT, cyber, and program management background and experience Proven ability to communicate with Government/military personnel at all levels; impart confidence in GDIT’s commitment and ability to support this program.
- Service desk ITSM (Tiers 1-3) support experience Experience in data centers and NOCs Responsiveness to all levels of military and diverse customer base Required Education and Experience Bachelor’s degree or equivalent CompTIA Security+ce or equivalent IAT Level II certification Certification CompTIA A+, Network+ (or equivalent) w/3-5 yrs.
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