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General Manager
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- is responsible for overseeing all gym operations and ensure exceptional member experiences.
- Effectively lead, manage, communicate, develop, and train the staff (i.e., Assistant General Managers, Front Desk Associates, Overnight Front Desk Associates, Cleaners, and Trainers)
- Ensure that all issues within the club involving employees and members are addressed in an appropriate, respectful, and timely manner with a plan of remediation
- Create and maintain a schedule to fulfill all staffing needs and remain within the payroll budget
- Provide regular feedback to team members to assist with motivation, performance management, and continued support
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