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Field Service Technician
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Full-time
- Job Summary:The Service Technician performs work remotely at customer sites; installing and servicing equipment while also providing customer training and support, as necessary.
- Essential Duties and Responsibilities: · Troubleshoots and repairs injection molding machines and robots, including conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, and electronic or software components including calibrations to optimize performance.
- Manages resolution of customer issues, including order and installation of replacements parts as necessary.
- Orders replacement parts with diagnoses of problems with control systems and develops an organized approach to solving machine problems and repairs/replaces parts as required.
- Instructs other Service Technicians and/or customer operators on the maintenance and safe operations of injection molding systems.
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