State of Oregon

Position Title:Eligibility Worker (Human Services Specialist 3) - Spanish preferred. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.. Eligibility Worker at our Estacada ODHS office.. As an Eligibility Worker, you will play a critical role in providing a safety net that supports better outcomes for Oregonians.. Programs we administer include Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), Domestic Violence services and various Medicaid (Health insurance) programs.

human services specialist

Initial Posting Date:04/08/2024 Application Deadline:04/18/2024 Agency:Department of Human Services Salary Range:$3,776.00 - $5,232.00 monthly Position Type:Employee Position Title:Eligibility Worker (Human Services Specialist 3) - Spanish preferred Job Description: We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply. Do you have a passion for serving Oregon's most vulnerable community members? Are you an innovative, compassionate and hard-working individual who thrives when working as part of a team? If this sounds like you, you could be the newest addition to our team, and we sincerely hope you consider joining us. Oregon Department of Human Services (ODHS), A place to belong and make a difference!When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS' overall mission and vision.We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!Join our eligibility team in Estacada! We are seeking a talented individual to serve as an Eligibility Worker at our Estacada ODHS office. In this role you will be part of a team that provides assistance and conducts interviews in-person and over the phone to determine eligibility for Oregonians seeking services from our agency. We offer bilingual differential pay, which is an extra 5% of the employee's base pay upon passing test(s) evaluating your proficiency in a language other than English. Bilingual language skills are not required for this position, but preference will be given to Spanish/English bilingual skills. What you need to qualify / Minimum qualifications: Two (2) years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation.An equivalent combination of education, training, and experience relative to the class concept.Essential attributes we are seeking: Trauma informed approach: Experience recognizing symptoms and behaviors that originate from adapting to traumatic responses. Commitment to minimizing re-traumatization or replicating prior trauma dynamics.Computer skills: Demonstrated experience with technical skills that include basic computer and search engine knowledge, email communication and learning new web-based platforms.Organizational skills: Experience using time management, organization and prioritization skills to meet deadlines.Teamwork: Experience developing meaningful and inclusive relationships with peers that foster trust, collaboration and respect.Customer focused: Experience providing customer service in a professional environment to diverse customers in a manner that demonstrates active listening and compassion.Adaptable/ongoing learner: Experience applying lessons-learned to varying environments and situations; welcome constructive feedback and suggestions to strengthen work performance.To be considered for an interview, your application and/or resume must clearly show that you meet the minimum qualifications and describe the essential attributes you possess. Your application and/or resume will be used when completing a pay equity assessment. The pay equity assessment determines your pay rate/salary step, so c omplete and detailed history of work, education, and other experience is helpful. Your duties at a glance: Oregon Eligibility Partnership (OEP) is a program within Oregon Department of Human Services (ODHS) that provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical, food, cash and childcare benefits through the ONE eligibility system. Learn more here. As an Eligibility Worker, you will play a critical role in providing a safety net that supports better outcomes for Oregonians. You will provide resources that support individual and family stability. You will determine eligibility for people applying for various programs and benefits through interviewing, gathering and assessing information. Programs we administer include Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), Domestic Violence services and various Medicaid (Health insurance) programs. Working conditions: The work schedule is 8 a.m. - 5 p.m., Monday - Friday on site and in-person at the Estacada ODHS branch office.Contact with the public, including contact with Oregonians experiencing emotional and financial stress.Serve a diverse range of customers with compassion and professionalism through a trauma informed lens.May require sitting at a computer or telephone for prolonged periods of the workday.Application instructions & requirements: Your work history profile, cover letter (optional), and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position. Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.Current State of Oregon employees: Apply via your employee Workday account.If you are not a current State of Oregon employee, view this application instructional video.After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.Additional requirements: Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.May require a valid driver's license or other acceptable method of transportation.Helpful information: This position is represented by the Service Employees International Union (SEIU).This recruitment may be used to fill future vacancies.The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.Have questions about Workday or want some tips on understanding the state application process? Check out our Oregon job opportunities page.If you need an accommodation under the Americans with Disabilities Act, have questions or need assistance with the application process, please email Alissa Walker at alissa.walker@odhs.oregon.gov or call/text her at 503-519-1807. Please be sure to include the job requisition number. #J-18808-Ljbffr

START NEW SEARCH