Upvote
Downvote
Desktop Support Specialist
Share Job
- Suggest Revision
- IntePros is seeking a Support Analyst to join our industry-leading Healthcare client.
- The ideal candidate demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PCor End-User Devices & peripheral equipment), and application software, and operating system issues.
- Escalates Tier 2 issues to appropriate resource.
- Provides laser-like focus on customer service and satisfaction with some knowledge and experience of incident management, problem management and change management processes, practices and procedures.
- Adheres to Service Desk standards, processes and systems required to deliver consistent high quality customer service
Expired 16 days agoInactive Job
Similar Job
Relevance
Active