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Customer Support Representative
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- Boston / Customer Success / Remote WorkRamp is the leading enterprise platform for corporate learning.
- Were out to revolutionize the way people onboard, train, and get certified across the business.
- 1 Top-Rated LMS for 2021 by The Motley Fool - #1 on Inc's 2021 Best Workplaces List for Startups - #27 on Fortune's Best Small & Mid Sized Companies in 2021 - Fortune's Best Places to Work in the Bay Area 2021
- We are looking for a product support specialist to provide an amazing support experience for our customers.
- Answering and troubleshooting issues on chat, email, and phone via our support ticketing system - Becoming a technical expert across our product and adjacent technologies like SSO, Salesforce, and Slack - Working closely with product and engineering to escalate any high priority issues and trends - Have the opportunity to experience a fast-paced startup environment - Shift Hours: 7am - 4pm ET (6am - 3pm CT)
Expired 11 days agoInactive Job
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