Sun Air Jets, LLC

Sun Air Jets delivers a wide variety of services tailored specifically to business jet owners including aircraft management, on-demand charter, aircraft fueling, hangar storage, and jet maintenance.. The Customer Service Representative’s primary purpose is to provide a variety of services to aircraft passengers and crew.. The perfect candidate will pride themselves on professionalism, unbeatable service, and who is a good conversationalist and outgoing.. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.. All applicants must submit to a pre-employment drug screen and background check.

customer service representative

Sun Air Jets delivers a wide variety of services tailored specifically to business jet owners including aircraft management, on-demand charter, aircraft fueling, hangar storage, and jet maintenance. The Customer Service Representative’s primary purpose is to provide a variety of services to aircraft passengers and crew. The perfect candidate will pride themselves on professionalism, unbeatable service, and who is a good conversationalist and outgoing. Position: Customer Service Representative Position Type: Full-time Location: Camarillo, CA Compensation Range: $19 - $21/hr Schedule: Sunday 9 am -5:30 pm Monday 9 am – 5:30 pm Tuesday off Wednesday 7 am – 3:30 pm Thursday 7 am – 3:30 pm Friday 7 am – 3:30 pm Saturday – off schedule is subject to change on a monthly basis, pending the needs of the business Sun Air Jets benefits: Package includes competitive pay, per diem, 401K with an employer match, health insurance (medical, dental, vision) mostly paid by the company, and paid time off (vacation and sick time). Essential job functions Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, and transportation such as rental cars and limo services Communicate efficiently with line service and pilots using ground radio, and phone system Solicit sales of fuel for all aircraft; provide pricing and delivery information Responsible for setting up new customer accounts, maintaining records, preparing accounting reports Successful handling of high-volume inbound calls Serve as liaison between the customer and various departments Maintain current on local attractions, activities, and other information that provide valuable services to our customers. Other duties and projects as reasonably assigned by the Customer Service Manager Required Qualifications : 2+ years of customer service experience, experience preferably in luxury goods/services or aviation Ability to successfully and efficiently multi-task with high attention to detail Excellent verbal and written communication skills and problem-solving abilities Willingness to learn a multitude of new computer programs and aviation software Must have a valid driver’s license Weekend availability is required Work Environment The employee’s main workstation is located at the front reception counter adjacent to an airport runway and aircraft ramp near an aircraft hangar in an airport environment. Periodically aircraft noise can be heard. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. All applicants must submit to a pre-employment drug screen and background check.

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