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Perform pre-sale customer support by email, phone, social media, forums, and in-person including answering questions, detailing products, and (above all) ensuring that all potential customers are left with a fantastic experience.
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Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection.
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About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. 15 - $16 Hourly Pay Upskill Pay Increase Available Referral Bonus Available Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options.
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Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. A fantastic opportunity: The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service.
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EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
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Proactively engaging customers in-person, on the phone, and through email with authentic enthusiasm, the Customer Experience Specialist shares the Diventures experience by smiling, greeting, actively listening, effectively sharing product and service offerings in swim, SCUBA, service and travel and effectively resolving customer problems quickly and completely.
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In Person Customer Experience Specialist for our new development, Cottonwood Broadway Apartments. As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home.
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This role entails inbound and outbound customer service in the form of answering phones, calling leads, and answering customers questions via e-mail and customer chat portals.
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The Customer Experience Specialist contributes to the success of Diventures by consistently building positive experiences and lasting relationships with our customers through high-touch, high-communication, personalized customer service.
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Because everything communicates, the Customer Experience Specialist further demonstrates ownership of the customer experience by positively maintaining a world-class service environment defined as welcoming, clean, and organized with exceptional visual presentation of products, ensuring that the customer's first and lasting impressions are of a facility and team like no other.
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With friendliness, professionalism, integrity, a great sense of urgency and care, the Customer Experience Specialist defines each Diventures customer's experience by demonstrating genuine interest and a sincere desire to know and understand each customer's unique needs and aspirations; making product and service recommendations that best serve the customer's interests.
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What Drives Success for this Role: 1-2 years of proven experience in a customer service role, preferably in a fast-paced environment. What you’ll Do: Provide exceptional customer service and support to members, ensuring a positive and seamless experience throughout the entire process of ordering, picking up, receiving delivery driving, and returning a Flexcar.
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As the first point of contact for the customer, the Customer Experience Specialist is the 'face of the company' and takes personal ownership of each customer's experience.
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2-3 years of experience in customer service role with a focus on operational excellence. Become an expert in product knowledge and DWR policies and procedures, ensuring the ability to react to and solve customer service requests as efficiently as possible.
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In this ground floor leadership role, you will be responsible for using proactive communication, both in person and via remote communication tools, to teach and support your team's success in providing exceptional customer service.
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customer service in person jobs Title: experience specialist in Worland, Wyoming
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