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Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations.
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Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc). Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
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The assistant customer service manager directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled.
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Provide positive/proactive leadership and instruction in Customer Service and Operations in the Front End. Responsible for customer service experience, achievement of budget goals for labor, cash variation, check expense, sales and profits in the front end, front end cleanliness (includes restrooms, parking lot, floors, and front of store), and, supply cost in all stores managed.
$69,600 - $98,500 a yearFull-timeExpandApply NowActive JobUpdated 30 days ago - UpvoteDownvoteShare Job
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In this role, you will be responsible for overseeing the recruitment, hiring, and development of front-end staff, ensuring excellent customer service, and managing store operations.
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The assistant customer service manager directs the operations of the front end of the grocery store, Directing all operations on the front end of the grocery store.
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Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control.
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Assists the Grocery Manager in planning, organizing and directing day-to-day operations of the grocery department and front end functions, including recommendations regarding regular and seasonal merchandise requirements and special sales needs.
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Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Ensure that all Front End associates consistently work within company efficiency standards.
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The Front End Manager is responsible for the successful operation and profitability of front-end operations, with a focus on world class customer service.
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Assists upper management to train front end staff on policies and procedures related to customer service, product codes, cash handling/tender procedures, use of scanners and bagging protocol.
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Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.
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This includes Associate-Customer interactions, STUDIO operations, golf teaching and fitting experiences, Practice Bays, fitting room management, overseeing Services, Front-End, Hard Goods, Soft Goods, Community events and In-Store events.
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Responsible for leading Front End Operations. Training the staff on the High Fives of Customer Service. The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value.
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Tasked with assuming ownership of their assigned departments, the Sales Service Manager is responsible for achieving sales targets while prioritizing overall Customer satisfaction across various facets of the PGA TOUR Superstore in-store experience.
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customer service front end store operations jobs Title: manager in Laramie, Wyoming
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