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While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus.
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This position supports customer service, technical support, and customer sales interactions. As a technical support representative, you will handle blended inbound phone interactions with residential and business customers.
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It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE SUPPORTING COMMERICAL CLIENTSAs a Technical Support Representative you will handle blended inbound phone interactions with residential and business customers.
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While prior contact center experience is not required, experience in customer service and tech support is a plus. We are looking for customer care representatives who enjoys tech support in support of an internet service provider (ISP.
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This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. Must be customer service oriented (empathetic, responsive, patient, and conscientious.
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You will provide troubleshoot account issues, provide general customer service and upsell customers on products and services when appropriate. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
$11 - $16.1 an hourPart-timeExpandApply NowActive JobUpdated 1 month ago
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