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MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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Customer Service Managers are responsible for overseeing the day to day operations of call center insurance agents and supervisors. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives.
$65,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
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We are seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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Dallas, TXFull-TimeSalary + BonusCommensurateLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular RaisesNo Resume Required, On-site InterviewINSURANCE CUSTOMER SERVICE AGENT (P&C LICENSED)We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Serves as customer service contact for inbound customer interactions. Must be customer service oriented (empathetic, responsive, patient, and conscientious) Utilizes proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention.
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REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
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In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services, and help find best solutions to meet their personal financial needs.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
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The Contact Center Rep is a key role within the Individual Life & Financial Services Contact Center and serves as the primary point of interaction for agents and policyholders within this rapidly growing channel within OneAmerica.
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If reasonable accommodations are needed, please contact Human Resources. We are hiring customer services agents who are positive and genuinely enjoy helping others. Escalate customer issues to the appropriate staff and managerial for resolution as needed.
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This position relies on building relationships and turning the knowledge you gain in training into customer wins. The ability to evaluate, troubleshoot, and follow-up on customer issues.
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Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services. Accurately document and process customer orders in appropriate systems.
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life insurance contact center jobs Title: insurance customer service in Vienna, West Virginia
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