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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
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The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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Team members are responsible for providing quality customer service as well as activation and technical support. Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency.
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Excellent written and verbal communication skills with the ability to provide a high level of customer service. Establish long-term customer relationships by providing exceptional service and one-call resolution.
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Here’s What You’ll Be Responsible For Initially, you’ll team up with a more customer service representative to train on the knowledge and skills you’ll need to perform. That’s why this is the best customer service representative job on the planet.
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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.
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You will perform non-sales customer service transactions including but not limited to equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.
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1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred. - Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
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Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines. - Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements.
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The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. - Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner.
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Resolves customer inquiries and complaints fairly and effectively. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
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Recommends and implements programs to support customer needs. - Quickly adaptable to changing priorities and customer needs. - Ability to deal with customer frustrations while still maintaining that positive attitude.
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Has a sense of urgency for customer requests. Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network. Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency.
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pick up customer service representative jobs Company: Doublepositive in Raleigh, West Virginia
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