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Guide customer interactions on leasing options, ensuring clarity on payment terms and top-notch service. Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan.
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Train, supervise, and assess coworkers' dedication to exceptional customer service. Promptly address and resolve coworker and customer issues and complaints to maintain consistent customer satisfaction and friendly service.
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Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time. At Acima , our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want.
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Authorize customer commitments. Nurture, identify, and recommend coworkers for promotion to Store Manager and Assistant Store Manager positions. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire their dream products without the constraints of traditional Financing.
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Facilitate the conversion of rental and lease agreements with customers and potential customers and oversee sales outcomes to ensure revenue growth. Establish partnerships with store personnel to generate referrals and educate them on the rental and lease process.
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Individuals with a proven track record of success in retail sales management. To be eligible to receive bonuses or incentives, the Assistant Store Manager must be actively employed and meet all other requirements established in the bonus or incentive plan; unless otherwise required by applicable state or local law.
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Effectively communicate and promote the accessibility, flexibility, and convenience of Acima's leasing services to potential customers. Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues.
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Consistent in-person attendance to lead and manage store operations. Familiarity with rental or leasing industry practices is a plus. Educate customers on lease terms and delivery protocols, review overdue accounts, and engage with customers to encourage timely payments.
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The days and hours that you will work will vary but will include evenings and weekends. Enhance coworkers' sales and account management skills through ongoing training and coaching. Address challenging accounts requiring managerial intervention.
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In addition to a salary, the Store Manager position may be eligible for various bonus and/or incentive programs in effect. The Store Manager position is paid a salary in accordance with Acima's usual payroll procedures.
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Motivate, evaluate, coach, and counsel Acima store coworkers including holding coworkers accountable for performing duties and following company policies by issuing discipline up to and including termination.
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The Store Manager is one of the most influential roles for Acima in the retail partner stores' day to day operations. Knowledge of inventory management and merchandising principles. The Store Manager is responsible for the management of all activities within an assigned retail partner.
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To be eligible to receive bonuses or incentives, the Store Manager must be actively employed and meet all other requirements established in the bonus or incentive plan; unless otherwise required by applicable state or local law.
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This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day. Ability to work a flexible schedule, including evenings, weekends, and holidays.
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The Store Manager is also responsible for meeting the sales goals of the store and improving processes to increase store sales. Proficiency in Microsoft Office Suite and other relevant software applications.
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life insurance customer service top notch jobs Company: Acceptancenow in Raleigh, West Virginia
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