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GEA PEM is a worldwide leader in providing single machines or complete turnkey production lines for PEM applications including the following: dry pasta, fresh pasta, snacks, breakfast cereals and dry pet food.
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Internal customers: R&C; Service functions in BU and Divisions Your Profile / Qualifications Associates Degree or University Degree in Engineering/Business Administration or equivalent educational level Min 3 - 5 years' relevant experience and knowledge of the specific market and applications in the food, beverage and pharmaceutical industries.
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GEA is a global engineering group supplying process technology and components for sophisticated production processes in the food and dairy industry, as well as various other end-user markets.
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We are seeking a highly motivated and experienced Regional Team Lead to oversee our field service operations in the USA. The successful candidate will be responsible for leading and directing the day-to-day activities of our field service teams, ensuring the highest standard of service delivery, customer satisfaction, and operational excellence.
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Min 3 - 5 years’ relevant experience and knowledge of the specific market and applications in the food, beverage and pharmaceutical industries. Customer service Visits and or service intervention if required.
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Support the development and implementation of the Service Strategy. Set, align, and govern Service targets, processes, standards, methods and tools. implementing state-of-the-art service processes and methods.
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Technical degree in food processing, field service, or related. Bachelor's degree in biotechnology, chemical, mechanical engineering, food science or any related field.
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Steer and coordinate the Service activities. Drive growth of the service business. Coordinate the service locations. Lead the supervision of services activities to ensure they are performed at the highest standard and aligned with GEA procedures and safety standards.
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