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Engage in continuous training and education in all areas of the Pick-n-Pull business. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.Experience: Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
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Education: Bachelor’s degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field. Providing accurate and timely reports on sales activities, pipeline status, and forecasts to Territory Manager to inform decision-making and strategy adjustments.
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Proven track record of success in sales, with a focus on revenue growth and customer relationship management. Continuously learning and refining sales techniques, product knowledge, and industry insights, including staying informed about industry trends, customer preferences, and emerging opportunities to enhance effectiveness and achieve targets.
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Customer Relationship Management:Ability to build and maintain strong relationships with customers. We are currently in search of Strategic Partnership Consultant to help secure new opportunities and grow the Book Fair business.
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Communication Skills:Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building. Responsibilities include developing strong customer relationships and maintaining accurate sales records.
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Summary: New Business Representatives are responsible for achieving sales goals by securing events within designated territories, utilizing various channels including seasonal prospecting lists and alternative avenues.
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Skill in identifying customer needs and presenting solutions effectively. Description :Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves.
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In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
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At Scholastic Book Fairs, we bring “the best school day of the year” in 110,000 unique pop-up shops annually. Additional SkillsProficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet. Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
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Taking place in schools and rooted in Scholastic’s greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together. Qualifying, developing, and securing new events using prospecting lists and alternative channels like referrals, grants, and Title 1.
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QualificationsKnowledge, Skills, and Abilities:Sales Acumen:Understanding of sales techniques, negotiation skills, and closing strategies. Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company.
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customer service business strategy education training jobs Company: Lowe's in Hurricane, West Virginia
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