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Providing outstanding first level technical support ,continually evaluating team performance and identifying opportunities for improvement are your key deliverablesAbout the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.
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Tooling: Provide guidance and support on operational templates and appropriate tools to use in supporting our productsPerformance and AnalysisDrive key metrics growth by identifying and resolving root causes while optimizing active strategies.
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2+ years product support. Contribute to the development of support documentation, training materials, and knowledge base articles for internal and external use. Maintain accurate records of customer interactions and support activities using our internal systems.
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Determines what additional support is needed when handling sensitive inquiries. The Field Service Representative (FSR) provides exceptional office and mail services in a floating capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage.
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Combine your Linux support and software engineering skills, passion for technology, and your general knowledge of the full stack, from hardware to application, networking, Linux and open source, to help customers get the most from their solution from Canonical.
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As a highly successful national company, we are constantly looking for talented individuals to support our growth. Provide virtual and hands-on training, education, and coaching on all areas of Transportation Safety & Compliance as required (i.e. - CMV Core, Lytx, Post-Incident Reviews, Hands-On Skills Training, etc.
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We are looking for a passionate Business Intelligence Engineer to join a growing BI team in the AWS Support Commercial Product organization to help inform the direction of AWS Support and Amazon Managed Services through data, at scale.
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Our enterprise-level client in Seattle, WA, has an immediate need for an IT Support Engineer. Rapid response and ownership of issues and requests reported by customers in person, and via telephone, email or support ticket.
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Support and promote the Verity values through positive interactions with both internal and external customers on a regular basis. Customer Support Specialist Job Summary Delivers professional activities in the Employer Services job family with a focus on Account Installation.
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Designit is looking for an Onsite IT Support Specialist for the Technology Centers of our enterprise client. 3+ years of related experience in IT Support roles, with a strong preference for in-person customer facing experience.
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Operational support is comprised of five workstreams teams: Livesite Engineering, Identity Management, Network Management, Tech Ops (Secure workspace operations) and Customer Experience (CXP). At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.
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The Support Quality Manager leads the Smartsheet Support teams quality program. Manage and lead a team of globally distributed Support quality professionals (internal and partners) to own and drive the quality and calibration process across all Support pods.
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When further help is required, your solutions will seamlessly integrate with large language model (LLM)-led chat and voice support options, ensuring drivers receive comprehensive help throughout their journey.
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Our Seattle, WA Terminal is immediately hiring a Logistics Sales Territory Manager.
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3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible.
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Title: support Company: Aaa in Seattle, WA
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The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).
Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.
Recruitment strategies that are weird, but actually work
In the current candidate-driven job market, recruiters are looking for unique ways to attract talent. Some have resorted to even (dare we say it?) recruitment strategies on the border of weird and wacky. What can we learn from the unusual recruitment tactics that are being used and actually getting results? Here’s a rundown of some unique recruitment strategies that actually work.