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A Desktop Support Technician II resolves and escalates technical problems according to standard operating procedures and within defined service levels. The IT Desktop Support Technician II, under general supervision, is responsible for receiving and responding to customer requests.
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The Service Desk Manager will be responsible for multiple staff members who perform highly visible day-to-day operations and support functions for the campus, including: public service desk; desktop management, support, and lifecycle; event support; printing; and AV/classroom tier 1 support.
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Our team provides exceptional technical support and engineering solutions to help customers with everything open source from Ubuntu Server and Desktop to OpenStack and Kubernetes.
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Our solutions support worldwide ADC operations teams to consume RM&A, RMF, and air-gapped Microsoft back office and Windows desktop operational designs, tooling, and build plans. You will be a positive influencer across teams, be able to effectively rally support for your initiatives and help deeply technical teams create simple solutions to meet program goals.
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The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
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If this sounds like somewhere you'd like to work, read on, because we're looking for a problem-solver with a client focused mindset who enjoys working through technical challenges to join our team as a Desktop Support Technician.
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Windows 10, Windows 7, Hardware, Desktop, Active directory, Imaging, Troubleshooting. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve.
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Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will maintain currency and high level of technical skill in field of expertise.
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In-depth classes include:- Application Development & Support- Banking & Customer Success- Business Fundamentals- Helpdesk/Desktop Support- Project Management Support- Quality Assurance Get the skills and opportunity you need to launch your professional career.
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Provide Tier 1 and some Tier 2 technical support. 2+ years experience servicing, supporting, and troubleshooting workstations in a desktop support role. Understanding of ITIL best practices and technical support prioritization process.
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The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. - Helpdesk/Desktop Support.
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Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals.
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Experience with numerical and/or desktop model development, calibration, and application. Serve as CDM Smith’s primary cap modeling interface with clients on complicated sediments sites; this includes having the ability to assess and understand a problem and develop and communicate a technical strategy to the client.
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KNOWLEDGE (position requirements at entry): Basic laptop operation and Windows 8 and 10 controls and commands;Experience in working with laptop and desktop computers preferred;Common methods, practices and materials used in a technical environment and the use and care of appropriate tools as needed.
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As an IT Helpdesk Analyst, you (along with the Help Desk team) will be responsible for the technical support of ABC Legal's user base both in our Seattle HQ and our remote locations. Experience in supporting Windows and MacOS desktop and network environment preferred.
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desktop technical support jobs in Seattle, WA
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